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Return & Exchange Policy

RETURN POLICY

Customers are eligible for a full return within 15 days upon receiving their product. We do not accept refunds on defective items or products that have been used or worn.

To issue a Return, please contact us through our Customer Support e-mail.

e-mail: support@chavezshoes.com

 

EXCHANGE POLICY

Customers are eligible for an exchange within 15 days upon receiving their product, and can only be exchanged with a product of equal or lesser value (in which case, we will refund the remaining amount). We will not accept an exchange if the product is defective, used, or worn.

To issue an exchange, please contact us through our Customer Support e-mail.

e-mail: support@chavezshoes.com
Size Chart
US 10 9 8 7 6
Euro 40 39 38 37 36
Inches 10.1875" 9.875" 9.5" 9.25" 8.875"
CM 25.9 25.1 24.1 23.5 22.5